Health & Medspa
(A DBA of Health and Psychiatrists Consultants LLC or applicable legal entity)
Effective Date: 1st April, 2026
1. COMMITMENT TO ACCESSIBILITY
Health & Medspa (the “Company,” “we,” “us,” or “our”) is committed to ensuring that its services, facilities, and digital properties, including the website located at https://healthandmedspa.com (the “Platform”), are accessible to all individuals, including persons with disabilities.
As a provider of healthcare and aesthetic services, the Company recognizes that equitable access to services is both a legal obligation and a fundamental component of patient care.
Medical spas and healthcare providers are considered “places of public accommodation” under Title III of the Americans with Disabilities Act (“ADA”) and are required to ensure accessibility for individuals with disabilities, including through digital interfaces such as websites .
2. APPLICABLE STANDARDS AND FRAMEWORK
The Company endeavors to design, develop, and maintain the Platform in substantial conformance with:
- Title III of the Americans with Disabilities Act (ADA)
- Applicable provisions of the Rehabilitation Act of 1973, where relevant
- The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
These standards are widely recognized as the benchmark for digital accessibility and are intended to ensure that content is perceivable, operable, understandable, and robust for users with disabilities .
3. SCOPE OF ACCESSIBILITY COMMITMENT
This Accessibility Statement applies to:
- All publicly available content on the Platform
- Appointment booking systems and contact forms
- Educational and informational content
- Telehealth and consultation access points
- Digital communications and patient interaction interfaces
The Company further seeks to ensure that accessibility extends to both digital services and physical service delivery environments, including clinical and treatment settings.
4. DIGITAL ACCESSIBILITY MEASURES
The Company undertakes commercially reasonable efforts to ensure that the Platform is accessible to individuals with a wide range of disabilities, including but not limited to visual, auditory, motor, and cognitive impairments.
Such efforts include the implementation of accessibility features designed to support:
- Screen reader compatibility and semantic content structure
- Keyboard navigation for users unable to operate a mouse
- Text alternatives for non-text content
- Adjustable text sizes and readable color contrast
- Logical and consistent navigation
Web accessibility principles are intended to eliminate barriers and ensure equal access for users regardless of disability, including those using assistive technologies such as screen readers or alternative input devices .
5. TELEHEALTH AND DIGITAL SERVICE ACCESSIBILITY
The Platform may facilitate consultations, scheduling, and communication related to services such as hormone therapy, weight loss programs, and aesthetic consultations.
The Company makes reasonable efforts to ensure that such digital services are accessible; however, certain aspects of telehealth delivery may depend on third-party platforms or user-side technologies, which may affect accessibility.
Where necessary and feasible, the Company will provide reasonable accommodations to ensure access to services for individuals with disabilities.
6. PHYSICAL ACCESSIBILITY OF FACILITIES
The Company endeavors to maintain facilities that are accessible in accordance with applicable ADA standards, including reasonable accommodations for individuals with mobility, visual, auditory, and cognitive disabilities.
Healthcare providers are required to ensure that individuals with disabilities receive equal access to services, including accessible entryways, examination spaces, and communication methods .
The Company will make reasonable modifications to policies, practices, and procedures when necessary to provide access to individuals with disabilities, unless doing so would fundamentally alter the nature of the services.
7. THIRD-PARTY CONTENT AND LIMITATIONS
The Platform may incorporate third-party systems, including booking tools, payment processors, telehealth platforms, and embedded content.
While the Company seeks to work with providers that adhere to accessibility standards, it does not control and cannot guarantee the accessibility of third-party content or technologies.
The Company disclaims liability for accessibility barriers arising from third-party systems not under its direct control.
8. ONGOING EFFORTS AND CONTINUOUS IMPROVEMENT
Accessibility is an ongoing process, and the Company is committed to continuous evaluation and improvement of the Platform.
The Company may conduct periodic audits, testing, and updates to identify and address accessibility barriers and improve usability for all users.
However, you acknowledge that accessibility standards and technologies evolve, and the Platform may not always achieve full compliance with all accessibility standards at all times.
9. ALTERNATIVE ACCESS AND ACCOMMODATIONS
If you are unable to access any content or functionality on the Platform due to a disability, the Company will make reasonable efforts to provide alternative means of access to services, including assistance via telephone or other communication methods.
Individuals with disabilities may require auxiliary aids or alternative communication methods to ensure effective communication, and such accommodations will be provided where reasonably feasible .
10. ACCESSIBILITY REQUESTS AND FEEDBACK
The Company welcomes feedback regarding accessibility and is committed to addressing concerns in a timely and reasonable manner.
If you encounter any accessibility barriers or require assistance, you may contact the Company using the information provided below. Requests for accommodation may be submitted in writing, and the Company will make commercially reasonable efforts to respond and provide appropriate accommodations.
10A. Formal Accessibility Requests
Accessibility-related requests may be submitted in writing. The Company will make commercially reasonable efforts to respond within a reasonable timeframe and provide accessible alternatives where feasible.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company shall not be liable for any inability to access or use the Platform due to accessibility limitations, including those arising from third-party systems, user-side configurations, or technological constraints beyond the Company’s reasonable control.
12. MODIFICATIONS TO THIS STATEMENT
The Company reserves the right to modify this Accessibility Statement at any time. Updated versions will be posted on the Platform, and continued use of the Platform constitutes acceptance of such modifications.
13. CONTACT INFORMATION
For accessibility-related inquiries, requests for accommodation, or feedback:
Health & Medspa
3919 Tampa Road, Oldsmar, FL 34677
Phone: +1 727 444 0995
Email: legal@healthandmedspa.com